SHIPPING
- Dispatch for delivery normally takes up to two weeks, depending on availability. It can take up to six weeks for special orders in some instances, if the lead time is longer than six weeks you will be informed by email of the estimated lead time for your goods.
DELIVERY
- Your goods will be delivered by our Courier network or our In-House Delivery team.
- Many Stoves are very heavy. There will be one driver who will help, but we suggest you have at least one other person with you to assist.
- The driver will move the stove to the nearest wheel point, depending on access. The driver will be unable to move the goods across gravelled, or unfinished drives, through narrow openings, or up steps.
- If you are unavailable when your palletized stove is delivered at your pre-booked time, then re-delivery charges may apply.
Please see our full Shipping & Delivery guide is our Terms & Conditions
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